Frequently Asked Questions

Find Simple Answers

When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do request a 5-day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card monthly.
What forms of payment do you accept?
Checks, money orders, VISA, MasterCard, American Express, Discover and cash.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
How do I know how much storage space I will need?
You can either use our Size Guide on our website or call our manager for assistance.
Are there any items that I am NOT able to store?
You may not store liquids, explosives, flammable liquids, tires, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own pass code that will allow you access to your unit during normal access hours.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in. Please leave the carts in the loading area(s) of the facility when you are finished.

View Units

River Park Self Storage
700 Joliet Way
Napa, CA 94559

Check out our other location!

Browns Valley Storage
2688 First Street
Napa, CA 94558

First time storing?


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Think of us as an extension of your home!